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Leadership Forum 2012

Nationally recognized speaker Bill Bott

The Governor’s Office of Employee Relations (GOER), in collaboration with the Office of General Services, is pleased to announce the 2012 Leadership Forum, featuring nationally recognized speaker Bill Bott, who will share his experiences and insights to help New York State executives and managers, PEF or M/C Grade 23 level and higher, to increase their capacity to do more good during challenging fiscal times.

Forum Details

March 30, 2012
9:00 a.m.–11:30 a.m.
Check-in opens at 8:00 a.m.
Meeting Room 6, Empire State Plaza, Albany
Bill Bott, highly recognized keynote speaker of Change and Innovation Agency and co–publisher of Public Great Blog.

NOTE: The session will also be streamed live via webcast allowing remote participation during the question and answer period. For the live or webcast option, employees must secure the approval of their manager to participate. The Forum will be available to view online for 30 days after the event. If interested, log in to SLMS.


Registration for individual employees to attend the session in–person or by webcast is through the Statewide Learning Management System (SLMS) at

Forum Description

Bill Bott
Extreme Government Makeover – Increasing Our Capacity To Do More Good

All across the country government agencies have one thing in common: They are under tremendous pressure. Despite having survived numerous tough budgets before, today’s issues seem to be compounded by:

Similar to a "home" structure, all this pressure has been building in the pipes until our programs burst, causing water damage that ravishes our ability to do the good work of government. If we want to see government improve, we have to address the root cause of our problems. Our pipes, the systems in which work gets done, are an absolute mess.

This interactive session will focus on why the "house of government" is in need of an extreme makeover and the strategies used to see radical change in the work we do. Participants will be encouraged to look at the foundation we built upon and the mold epidemic that threatens the wellness of our agencies. Bill will share strategies collected over the past decade that pockets of public sector organizations are using to see radical improvement, thereby challenging the thinking of today’s workforce.

Biography: Bill Bott

Bill Bott started his career in public service volunteering at an Air Force Youth Center, but quickly found himself submersed in the world of government improvement initiatives. A survivor of TQM, Zero Defects, and Six Sigma, Bill has dedicated his professional life to helping make elements of these square pegs fit into the round holes that make up the work we do.

In 1999, he left the federal government and went to work for the State of Missouri and in his time there worked with some amazing people who saved the state over half a billion dollars in real cost in less than 10 years.

Best known for his work in function and staff consolidations for the state, Bill was recognized as a GOVERNING Public Official of the Year in 2007, and one of Government Technology’s 2008 Doers, Dreamers, and Drivers. He also received accolades from the American Business Awards for his innovative approach to IT management.

Bill joined the Change and Innovation Agency in 2009 and now works with public servants across the country. The Change and Innovation Agency is a firm dedicated to bringing the radical improvement techniques of manufacturing to the 85% of the workforce that doesn’t make widgets, so they can do better, faster, and cheaper. They work with diverse clients in government, education and the service sector to implement customer–centered change, radical process improvement, innovation and sophisticated leadership systems that include performance measurement, planning and accountability.

Bill uses a team approach to tackle organizational challenges such as strategic planning, process improvement, project management, customer satisfaction, and problem solving and has worked with clients in Alaska, Arizona, California, Florida, Hawaii, Kansas, Minnesota, Missouri, New Mexico, Texas, Vermont, Virginia, Washington, and Wisconsin. Using the same tools developed by leading private sector companies he facilitates change from within the organization. Bill brings his knowledge and expertise to challenge the thinking of today’s workforce.

Bill holds a Bachelor of Science degree from Slippery Rock University and a Masters of Business Administration from William Woods University.

The Governor's Office of Employee Relations (GOER) and the State of New York provide equal access to its programs for all persons and is an equal opportunity employer. It is our policy to maintain an academic and work environment free of discrimination and harassment against any person on the basis of race, color, national origin, age, disability, sex, religion, gender identity, sexual orientation, genetic characteristics or information, political beliefs, status as a victim of domestic violence, and veteran, marital or family status, or any other discrimination prohibited by law. Harassment of any individual will not be tolerated.

Reasonable accommodations are available, upon request, in all aspects of state training, consistent with the Americans with Disabilities Act and the New York State Human Rights Law, to ensure that every individual is able to gain maximum benefit from the training experience. You may request a reasonable accommodation for training conducted by GOER by contacting Barbara Oddy at or (518) 474-6772.

Updated: September 3, 2013