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Using Effective Counseling to Improve Employee Productivity

Only Available Online

All New York State employees

This course helps supervisors become familiar with the process of counseling and discover ways that counseling can be used as a strategy to address poor employee performance.

As a prerequisite to this course, the learner should have a working knowledge of Civil Service Law and rules, and practical skills in counseling, discipline, and performance evaluation.


Phone number: (518) 474-6772

Delivery Options:
Online Only


Updated: February 12, 2015